Stop saying sorry for doing your job.

A free 1-hour live workshop for Australian VAs and OBMs who want to sound confident, direct, and professional without over-explaining.

Free registration. Live access only. Includes Q & A.

This is a live session. No recording. If you cannot make it live, save your spot for the next round!

If "sorry" is your default, this is for you.

A lot of VAs and OBMs use “sorry” as a softener. Sorry for following up. Sorry for needing clarity. Sorry for saying no.

The kicker is, most of the time, you are not actually at fault! You are just trying to keep things smooth.

This workshop shows you how to remove the unnecessary apologies and replace them with language that still feels human, but lands with authority, so you can stop feeling like the employee in your client interactions.

In 60 minutes, you'll learn how to:

spot the sneaky “sorry” habits that quietly lower your professional tone

say no (or not yet) without cushioning it with an apology

use simple swaps that keep you warm and clear, not blunt and defensive

hold your boundary without writing a whole essay

follow up without feeling pushy or awkward

use simple swaps that keep you warm and clear, not blunt and defensive

Who is it for?

This round is built for Australian Vs and OBMs who want to:

sound more confident in client messages
stop over-explaining and second-guessing
be clear without feeling rude
lead client communication with less stress

If you have a client-centred business and recognise yourself in the examples, you'll get value!

We're tackling the three most common "sorry" moments:

1. When there is actually nothing to apologise for

2. When you are saying no

3. When you need inputs from a client

What to expect live

Live on Teams
1 hour total
Real examples
Live Q&A
Note: There will be no recording (live access only)

Freebie:

At the end of the session you'll get the Sorry Swap + Thank you Switch Sheet.

The link is shared at the end of the workshop, and sent after the workshop to those who attended.

What past attendees said

I’m now more aware of how often I was undermining myself with unnecessary apologies. It was the perfect reminder (complete with scripts) to back myself and be confident in my communication.

I actually printed the handout and put it above my monitor… those prompts gave me easy changes I could make instantly. After a while it just became habit to not say sorry when it wasn’t required.

Changing my language to be more affirmative and be the leader in my own business… the Sorry Swap Sheet is a very handy tool to have in your toolkit.

Tegan Summers

The Small Business Coach

Adrienne Donnelly

Organised by Adrienne

Terressa Elliott

Virtual Personal Assistant

Ready to stop default-apologising?

Monday, 26 February, 2026 at 10:30 am AEDT

Live on Meetn | Limited Seats | Free workshop | Live Q&A | No Recording

You'll receive the Meetn link after registering.

MEET THE FOUNDER & CEO

Hi, I'm Lee.

I help VAs, OBMs, and client-facing service providers communicate with more clarity and confidence, especially when it comes to boundaries, follow-ups, and those messages you rewrite eight times before hitting send.

This workshop is helps you start to reset the way you interact with your clients. You’ll leave with practical language you can use immediately.